Increase consumer satisfaction and engagement with your brand without developing the software yourself. Customize the BuildIn3D viewer to have complete control over the user experience!

Are you in the top 5 brands in the mind of the user? BuildIn3D is a SaaS for increasing customer satisfaction and engagement. We reduce returns and support all with the use of animated and interactive 3D building instructions with the goal to put your brand in the top 5 brands in the mind of the customer when it comes to satisfaction and experience. Without developing and supporting any software we connect the engineers, designers and marketing departments in your organization to streamline the process of preparing, maintaining and improving the assembly instructions based on data from the experience that users have.  

16

major business cases addressed

20M+

instructions already visualized

Positive

increase in customer satisfaction and engagement

FabBrix Logo

Trusted by FabBrix toys with 76 instructions for ~40 products.

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What do you get?

Increase customer satisfaction and remove frustration

The first thing users do with the consumer good is to unpack it and follow the instructions. Few things are worse than disappointing the customer at this moment. BuildIn3D removes the frustration of following building instructions. It’s easy and fun to assemble the product.

Reduce returns and support

Users purchase a product in the store and find it difficult to assemble it. They engage in an expensive process of reaching to customer support and asking for assistance or they break the product and return it. BuildIn3D provides a clear and interactive way for assembling consumer goods and we’ve observed 10x decrease in the mistakes users make and frustration they experience.

One instruction in all formats – as 3D on your website, as 3D for e-commerce partners, as printable PDFs for retail distributors, as animated videos for Social.

Instructions for the same consumer good are available as printable PDF manuals on the brand website, as printed paper in the box and as 3D on the website of distributors. BuildIn3D makes is easy to have a central place where instructions are available for all mediums.

Testimonial

FabBrix Logo

The 3D links works really well. It’s awesome !! 😊

Thank you ! You’ve done a really good job

Melodie / FabBrix

See how FabBrix is using the instructions on their website at fabbrixtoys.com or at the BuildIn3D site where you could see all the FabBrix instructions.

We make 3D easy

Create for your Consumer Goods and Brand

 

When your Brand and products are not among the available instructions we can prepare (or you can upload) new models, animations and instructions to be visualized on your website and the websites of all your E-commerce distributors.

Extend and customize the 3D viewer without developing the software yourself

 

BuildIn3D provides an SDK to develop the extensions specific for your brand. Different layouts, colors, behaviors tailored to your Brand and Consumer Good. And we can help you develop those extensions without you turning into a software company. 

More products & brands

 

An index of 3D visualizations for products & brands that you can also see.

Business cases

BuildIn3D addresses the following business cases that are important for brands. Which is the most important for your brand and organization?

Increase customer satisfaction and remove frustration

The first thing users do with the consumer good is to unpack it and follow the instructions. Few things are worse than disappointing the customer at this moment. BuildIn3D removes the frustration of following building instructions. It’s easy and fun to assemble the device.

Reduce engineering work for preparing instructions

Preparing assembly instructions as steps on paper, in 3D or for VR/AR is a time consuming and tedious process. Once prepared it is difficult to add iterative improvements and changes to the instructions. BuildIn3D makes it easy to generate much of the instructions using our proprietary AI model trained over thousands of instructions.

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One instruction in all formats – as 3D on your website, as 3D for e-commerce partners, as printable PDFs for retail distributors, and as animated videos for Social.

Instructions for the same consumer good are available as printable PDF manuals on the brand website, as printed paper in the box and as 3D on the website of distributors. BuildIn3D makes is easy to have a central place where instructions are available for all mediums.

Reduce returns

Users purchase a product on the store, but find it difficult to assemble it. They break it and return it. BuildIn3D provides a clear and interactive way for assembling consumer goods and we’ve observed 10x decrease in the mistakes users make. 

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Reduce cost of developing a mobile app for your Brand

Developing a Mobile app from scratch is an expensive endeavor and makes you dependent on the rules established by Apple and Google (including revenue sharing). BuildIn3D removes the need for an app as everything is available on the web. However if you’ve made a decision to have a Mobile app it is much easier for us to develop and support one for your Brand or integrate with an already existing one as we already have the technology. 

Understand customer experience when assembling

Have you ever wonder how much time does it take for users to assemble your product? What are the difficult steps in the assembly instructions? BuildIn3D collects information about the assembly process and we know how much time has the customer spend on each step, have they rotate the camera or not, and even if they’ve returned back. This allows you and your team to iteratively improve the instructions based on user feedback. 

Reduce support

Users purchase a product and find it difficult to assemble it. They engage in a long and expensive process of reaching to customer support and asking for help and assistance. BuildIn3D reduces the number of support request by more than 3x.

Engage with customers in unique ways

What’s unique, interesting and is differentiating your brand from another brand? BuildIn3D is a framework for custom virtual interaction with the brand products. With a custom extension for your brand users are engaged in a way unique to your brand that would leave a long and lasting memory for people to remember and share.

Streamline customer feedback

Positive feedback could boost brand presence. Negative feedback gives an indication that something is not right. BuidlIn3D makes it easy for users to return both positive and negative feedback with a single click, while following the building instructions of the product.

Recording a video for every product is expensive

Videos are useful in engaging users and increasing conversions, but videos are expensive, non-interactive and can not be edited easily and replicated. BuildIn3D provides all the benefits of video recording, minus the drawbacks, at a fraction of the cost.

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Increase visibility to E-commerce, distributors and partners

E-commerce, distributors and partners welcome ways to improve presentation and sales of the products. BuildIn3D make this easy. All your products are available as 3D for all partners to use.

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Bring more visitors to the website

How to post creative and interesting content on social platforms and other websites that would bring more people to the brand website. 3D is an important tool in your arsenal. It’ interesting. It’s intriguing. It’s shareable. It could live a long and lasting memory for new visitors.

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Digitizing old instructions from PDF and 2D files is too much work

You already have thousands of paper, PDFs and 2D files for the product. It’s just not worth digitizing them as the benefits do not match the costs. BuildIn3D reduces the cost and opens your organization to all kind of ways to benefit from digitized, animated and interactive 3D models and building instructions.

Losing customers by directing them to third party apps

Customers could be directed to third party apps for visualizing different forms of building instructions, but your brand is there with all the other brands. Your instructions are building the brand of the app and not your brand. BuidlIn3D makes it easy to communicate with your customers directly and have a one-on-one interaction.  

Make complex orders easy with 3D configuration

When ordering your product there are a number of different options available for the user to choose from like colors, features, extensions. BuildIn3D makes it easy to create product configurations where users could see the products and their price live on your website before ordering.

Demonstrating the product as real 360 degrees view

It is also possible to generate a 360 degrees view from 20-30 pictures with different available tools. But this is not a real 360, customers can not actually see the product from every angle, zoom, rotate, interact and have fun with it. BuildIn3D makes it easy to have a real 360 degrees view.

Compliance with Right to Repair act (USA)

The Right to repair act is a proposed government legislation that would allow consumers the ability to repair and modify their own consumer products. There is a big chance it will be introduced as legislation. BuildIn3D provides an easy way to stay compliant with the act, by providing assembly, repair and modify instructions for the consumer products directly to end customers. 

Compliance with Electronic Rights to repair (EU)

Electronics right to repair is proposed legislation that would provide the practical means for electronics equipment owners to repair their devices. BuildIn3D provides an easy way to stay compliant with the act, by providing assembly, repair and modify instructions for the consumer products directly to end customers. 

Easy features for Brands and Consumer Goods

BuildIn3D provides a lot of different features to increase customer satisfaction and engagement. You could find all of them on our Features page. Here are a few of the features we think are useful for Brands and Consumer Goods.

*Different features might be available only to specific subscription plans

Easy visualize as animated and interactive 3D

The assembly instructions is animated and interactive. It is easy to demonstrate what the product does.

Easy Highlight of parts for print

When printing the parts could be highlighted with a solid color and not with a blur. It takes milliseconds to download a PNG that you could then add to your custom PDF and printable instructions.  

Easy Animations when placing parts

If you want to show an animation of how the part is placed – you can. It is also possible to configure the speed and how many times the animation is played. 

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Easy Background

Change the background of your instructions to make the look at feel compatible with your website.

Easy Large Models with 3000+ parts

We can handle large models with 3000+ parts. We once show the assembly instructions for a house with 11,700 parts. 

Easy Responsive

BuildIn3D viewer is responsive and instructions are shown on all devices from the smallest Android and iPhone screens, through tablets and iPads, notebooks and Desktop machines. 

Easy Renders

Receive a realistic render of the 3D model as PNG and JPG.

Easy Branding of Geometry

The geometry of your parts could have a branding logo or text directly on it. Here you see the logo “FC” of FLLCasts.com directly on this robot parts.

Easy collect of assembly statistics

Identify the difficult parts of the instructions. Understand how users are following. Get a detailed statistics of how much time have users spend on each steps and what have they done while on this step. Bring this information to Engineers to build better assembly instructions.

Easy Embed

BuildIn3D uses the same technology for embedding as YouTube. Visualize the instructions on your website by following a few simple steps.

Easy Audio

BuildIn3D allows you to play sound when the product is visualized and assembled. Like this Giraffe could be in its natural habitat, like the savanna.

Easy Highlight of parts as blue for online

By default we show a bounding box around the parts. However they could be Highlighted with a blur effect. Highlight is a popular effect from Gaming and makes some of the instructions very appealing. 

Pricing

As a brand you subscribe to BuildIn3D to manage your instructions. You convert your instructions to web friendly formats, we visualize instructions on your website or export them as printable PDFs. You can provide the instructions to distributors and E-commerce partners. When a 3D model and instruction is visualized on the partner website you can choose if the partner should handle the cost of the visualization or you will handle the cost. 

We can develop different extensions and customization specific to your brand and you can choose from different features you would like to use to make your customer experience aligned with your vision for your brand. 

By choosing the Hosted plan everything about the storage and delivery of the instructions could be managed by us. If you have a requirement to store all files in an on-premise/cloud environment managed by your IT team than we provide the Managed Cloud option. 

Free Hosted
$0/m
Instructions are hosted and delivered through BuildIn3D servers
One-two instructions developed for FREE as a demo
1000 visualizations per month
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Managed Cloud
Quote
We build and manage a private cloud instance for your brand that is part of your IT infrastructure
Pay-as-you-go with a prepaid license tailored to your needs and the custom development your require
Get a Quote
Enterprise
Quote
Suitable when you want to pack BuildIn3D in a bigger solution or platform. Share your requirements and let us think about it.
Get a Quote

What is an ‘extension’?

BuildIn3D provides a framework and a Software Development Kit (SDK). We, you and third party software vendors could develop specific extensions that enhance and even completely change the look, feel and behavior of the 3D viewer and editor. 

The current BuildIn3D Viewer that you see consists of ~50 extensions while the editor consists of ~80 different extensions.    

What is a ‘visualization’?

A single visualization is when a user goes on a web page containing our BuildIn3D Model and Instruction.

For example if you have it on your website page and you have 100 users daily visiting that page your users will generate 31*100 = 3100 visualizations per month, which is covered by the ‘Hobby’ subscription.

How to start?

Embed an existing instruction for free on your Brand website to test things out or get in touch with us to create 3D models and building instructions for your consumer goods.

Embed for FREE Contact us