Consumer Goods

Increase customer satisfaction and remove frustration

The first thing users do with the consumer good is to unpack it and follow the instructions. Few things are worse than disappointing the customer at this moment. BuildIn3D removes the frustration of following building instructions. It’s easy and fun to assemble the product.

Reduce returns and support

Users purchase a product in the store and find it difficult to assemble it. They engage in an expensive process of reaching to customer support and asking for assistance or they break the product and return it. BuildIn3D provides a clear and interactive way for assembling consumer goods and we’ve observed 10x decrease in the mistakes users make and frustration they experience.

One instruction in all formats – as 3D on your website, as 3D for e-commerce partners, as printable PDFs for retail distributors, as animated videos for Social.

Instructions for the same consumer good are available as printable PDF manuals on the brand website, as printed paper in the box and as 3D on the website of distributors. BuildIn3D makes is easy to have a central place where instructions are available for all mediums.

The 3D links works really well. It’s awesome !! 😊

Thank you ! You’ve done a really good job

Melodie / FabBrix

See how FabBrix is using the instructions on their website at fabbrixtoys.com or at the BuildIn3D site where you could see all the FabBrix instructions.

Increase customer satisfaction and remove frustration

The first thing users do with the consumer good is to unpack it and follow the instructions. Few things are worse than disappointing the customer at this moment. BuildIn3D removes the frustration of following building instructions. It’s easy and fun to assemble the device.

Reduce engineering work for preparing instructions

Preparing assembly instructions as steps on paper, in 3D or for VR/AR is a time consuming and tedious process. Once prepared it is difficult to add iterative improvements and changes to the instructions. BuildIn3D makes it easy to generate much of the instructions using our proprietary AI model trained over thousands of instructions.

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One instruction in all formats – as 3D on your website, as 3D for e-commerce partners, as printable PDFs for retail distributors, and as animated videos for Social.

Instructions for the same consumer good are available as printable PDF manuals on the brand website, as printed paper in the box and as 3D on the website of distributors. BuildIn3D makes is easy to have a central place where instructions are available for all mediums.

Reduce returns

Users purchase a product on the store, but find it difficult to assemble it. They break it and return it. BuildIn3D provides a clear and interactive way for assembling consumer goods and we’ve observed 10x decrease in the mistakes users make. 

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Reduce cost of developing a mobile app for your Brand

Developing a Mobile app from scratch is an expensive endeavor and makes you dependent on the rules established by Apple and Google (including revenue sharing). BuildIn3D removes the need for an app as everything is available on the web. However if you’ve made a decision to have a Mobile app it is much easier for us to develop and support one for your Brand or integrate with an already existing one as we already have the technology. 

Understand customer experience when assembling

Have you ever wonder how much time does it take for users to assemble your product? What are the difficult steps in the assembly instructions? BuildIn3D collects information about the assembly process and we know how much time has the customer spend on each step, have they rotate the camera or not, and even if they’ve returned back. This allows you and your team to iteratively improve the instructions based on user feedback. 

Reduce support

Users purchase a product and find it difficult to assemble it. They engage in a long and expensive process of reaching to customer support and asking for help and assistance. BuildIn3D reduces the number of support request by more than 3x.

Engage with customers in unique ways

What’s unique, interesting and is differentiating your brand from another brand? BuildIn3D is a framework for custom virtual interaction with the brand products. With a custom extension for your brand users are engaged in a way unique to your brand that would leave a long and lasting memory for people to remember and share.

Streamline customer feedback

Positive feedback could boost brand presence. Negative feedback gives an indication that something is not right. BuidlIn3D makes it easy for users to return both positive and negative feedback with a single click, while following the building instructions of the product.

Recording a video for every product is expensive

Videos are useful in engaging users and increasing conversions, but videos are expensive, non-interactive and can not be edited easily and replicated. BuildIn3D provides all the benefits of video recording, minus the drawbacks, at a fraction of the cost.

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Increase visibility to E-commerce, distributors and partners

E-commerce, distributors and partners welcome ways to improve presentation and sales of the products. BuildIn3D make this easy. All your products are available as 3D for all partners to use.

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Bring more visitors to the website

How to post creative and interesting content on social platforms and other websites that would bring more people to the brand website. 3D is an important tool in your arsenal. It’ interesting. It’s intriguing. It’s shareable. It could live a long and lasting memory for new visitors.

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Digitizing old instructions from PDF and 2D files is too much work

You already have thousands of paper, PDFs and 2D files for the product. It’s just not worth digitizing them as the benefits do not match the costs. BuildIn3D reduces the cost and opens your organization to all kind of ways to benefit from digitized, animated and interactive 3D models and building instructions.

Losing customers by directing them to third party apps

Customers could be directed to third party apps for visualizing different forms of building instructions, but your brand is there with all the other brands. Your instructions are building the brand of the app and not your brand. BuidlIn3D makes it easy to communicate with your customers directly and have a one-on-one interaction.  

Make complex orders easy with 3D configuration

When ordering your product there are a number of different options available for the user to choose from like colors, features, extensions. BuildIn3D makes it easy to create product configurations where users could see the products and their price live on your website before ordering.

Demonstrating the product as real 360 degrees view

It is also possible to generate a 360 degrees view from 20-30 pictures with different available tools. But this is not a real 360, customers can not actually see the product from every angle, zoom, rotate, interact and have fun with it. BuildIn3D makes it easy to have a real 360 degrees view.

Compliance with Right to Repair act (USA)

The Right to repair act is a proposed government legislation that would allow consumers the ability to repair and modify their own consumer products. There is a big chance it will be introduced as legislation. BuildIn3D provides an easy way to stay compliant with the act, by providing assembly, repair and modify instructions for the consumer products directly to end customers. 

Compliance with Electronic Rights to repair (EU)

Electronics right to repair is proposed legislation that would provide the practical means for electronics equipment owners to repair their devices. BuildIn3D provides an easy way to stay compliant with the act, by providing assembly, repair and modify instructions for the consumer products directly to end customers. 

Easy visualize as animated and interactive 3D

The assembly instructions is animated and interactive. It is easy to demonstrate what the product does.

Easy Animations when placing parts

If you want to show an animation of how the part is placed – you can. It is also possible to configure the speed and how many times the animation is played. 

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